Have you ever been here... It's 6 o'clock and the staff has all gone home. You're at your half covered desk. Its been another long day. You've taken too many sales calls, announcing "A ONE OF A KIND INNOVATIVE SOLUTION" … [Read more...]
The Most Important Story Every Business Needs To Tell
Greetings from Saratoga Springs, New York where last week, the first snowman and snow angels of the winter season were built. (It's a melted mess now) I hope you enjoyed the Thanksgiving holiday with your family and friends, shared a … [Read more...]
“The Great Myth Of Technology” & A BIG Opportunity For YOUR Business
WELCOME BACK ! My hiatus in writing “The Rock Your Customers” blog is officially over. It’s been somewhat of a lengthy break. At some point in the near future I'll share some key learning experiences from my time away. For now, I'd like … [Read more...]
The WHY’s of On-Line Video in “The Experience Economy”.
The following post has been reedited from the original written on January 2011. I thought it important to re-establish the connection for new people to this blog to two business areas we have a passion for. Customer Experiences and Video … [Read more...]
